Conference Calls Update

Steering group conference call carried out prior to RMSAS call. Group discussed progress with the pilots and various actions to be taken for final preparations. Susan provided feedback to group on Service Design Event in Derby. Attendance was beneficial and following the event, our process maps will now be revised to reflect the advice provided.
Project Update call with Sharon (RMSAS) took place on Wednesday 13th January. Again, provided update on progress, Service Design Event and discussed dates for delivery of draft and final reports.
2 out of 3 pilots up and running and statistics are showing positive interest already in Student Support Services.
Next Steering Group meeting scheduled for February 18th with Final Project Update call with Sharon confirmed for February 19th…..

New Year Update

With only 4 months of the CABLE project left, we have been progressing with the development and implementation of the three pilots, themed around Student Support Services, the Tutor Welcome Contact and Online Registration. Through these pilots, we hope to ensure on-campus and distance learners have similar experiences (i.e. both have access to employability support and health and wellbeing advice) and improve administrative processes to enhance the student experience. We are tracking student-uptake at different stages of the student lifecycle to assess when interventions are most beneficial to students.

We have also been preparing for the final stages of the project, including evaluation and final reporting to JISC.